Frequently Asked Questions

Question:

Why are the World's Money Exchange, Inc. rates different from the rates in national newspapers and the rates published on the Internet?

Answer:

Our rates are different because the rates in the newspaper or Internet are international banking rates for amounts of a million dollars in currencies. Retail rates are always different from international banking rates.


Question:

What forms of payment does World's Money Exchange, Inc. accept?

Answer:

We accept cash, cashier's checks, certified checks and money order payable to World's Money Exchange, Inc or by wire transfer to our account.


Question:

Does the World's Money Exchange,Inc accept Debit cards as method of payment to buy foreign currencies?

Answer:

Yes, the maximum limit is $ 1,500.00


Question:

Does the World's Money Exchange,Inc accept Credit cards as method of payment to buy foreign currencies?

Answer:

No


Question:

Can I use a credit card to purchase precious metals?

Answer:

No


Question:

Can I place my order by phone, fax or email?

Answer:

You can call us for the order but must be followed by fax to (312)641-2253 or by email: anil@wmeinc.com to confirm the order. We will process the order as soon as we receive the confirmation but will ship it only after the payment is received.


Question:

Why do you need my personal information such as Driver's license, State I.D. or Passport along with my Social Security Number?

Answer:

In order to comply with Federal laws, such as Anti- Money Laundering Policy, The Patriot Act, OFAC and the Bank Secrecy Act (BSA), we ask for identification from our customers. These laws requires us to ask for proper government identification such as a driver's license, state I.D. or passport and in some instances, these laws require our customers to provide a social security number. Your information is totally secured and fully protected. We do not release any information to any one except if (1) you expressly authorize it or (2) if it is permitted or required by law.


Question:

Does the World's Money Exchange, Inc. accept foreign currency coins?

Answer:

No. There is no market for foreign coins. When our clients buy foreign currency, they do not like to carry coinage with them when they travel. It is also very expensive for us to resell and to ship coinage to our dealers in foreign countries.


Question:

What is the responsibility of World's Money Exchange, Inc. with regards to import/export restrictions?

Answer:

World's Money Exchange, Inc does not assume any responsibility for the customers in regards to import/export restrictions. Please keep yourself informed as to import/export restrictions and regulations.